Shipping & Delivery Information

Our goal is to offer you the best shipping options, no matter where you live. The packages are shipped from our warehouse in Europe, Romania. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  1. Processing time: order verification, quality check and packaging takes 2-4 days.
  2. Shipping time: Delivery in Romania, takes about 3 business days with Fan Courier, international delivery usually takes about 15-35 business days with ePacket. 

Please note : At this moment we can deliver international, but first e-mail us at: office@onestoreonline.com

For international delivery may incur customs fees, because each country has a different customs policy, we do not take responsibility for customs fees.

Cancellations

Occasionally an item sells out and we may need cancel your order. If for any reason your product is not available, we will notify you by email and you will be refunded in full.